AI Governance & Digital Strategy · UK Public Sector

Sebastian Moore — Technology change that actually lands.

Ambition, translated into delivery.

I lead digital transformation where it is most difficult: at the heart of government. I turn policy ambition into operational reality and help the public sector orchestrate value, shape demand and adopt artificial intelligence responsibly.

1,250+
GOVBRM readers
2,000+
Civil servants upskilled
5
National & global recognition lists
20+
Professional certifications
80+
Customised tools & templates built

About

A connector at the centre of government technology.

Translation, done properly.

I work at HM Treasury in Business Relationship Management, specialising in AI governance, digital strategy and transformation, enterprise demand shaping, target operating model design and end-to-end value lifecycles, partnering with organisations across government. The job, done properly, is translation: sitting between the people who need things and the people who build them, and making sure change is driven by the business rather than done to it.

Departments rarely struggle because the technology is bad. They struggle because nobody owns the relationship between ambition and delivery. That relationship is what I manage, from everyday service demand through to how organisations approach AI adoption.

The route here was not typical. I grew up in care in County Durham, and joined the Treasury's new Darlington Economic Campus through the Civil Service Care Leaver Internship Scheme two days after graduating. Since then I have been named in HotTopics' Future CIO 100, the AI 100 UK by Digital Leaders, Apolitical's Government AI 100, and recognised as a Global Top BRM by the BRM Institute. As a Professional Member of BCS, The Chartered Institute for IT, I judge the UK IT Industry Awards.

That background is not a footnote to the technology work. Growing up inside systems designed around you, rather than with you, teaches you exactly what to look for when governments start automating decisions. It is why I chair the Civil Service Care-Experienced Network, why I publish research on social mobility policy, and why accessibility runs through everything I do professionally.

I write GOVBRM, a biweekly newsletter on aligning public sector priorities with digital delivery, read by over 1,250 practitioners in the UK and internationally.

Speaker bio

Sebastian Moore is a Business Relationship Manager at HM Treasury and one of the UK's recognised voices in AI governance and digital strategy. Named in HotTopics' Future CIO 100, the AI 100 UK by Digital Leaders and Apolitical's Government AI 100, and recognised as a Global Top BRM by the BRM Institute, he works at the seam where government ambition meets delivery. He writes GOVBRM, a newsletter read by more than 1,250 practitioners worldwide, publishes research on social mobility policy, and chairs the Civil Service Care-Experienced Network. A care leaver from County Durham, he speaks on responsible AI adoption, business relationship management, and the systems that shape organisations and lives, bringing evidence, candour and lived experience to every stage.

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What leaders say

Recommended across government.

I've always believed that successful digital transformation is less about technology and more about culture and Sebastian instinctively understands this. He is a rare example of a true connector in government. Sebastian is fast becoming an influential voice in the future of GovTech.
Mike Potter, Former UK Government Chief Digital Officer

Mike Potter
Former UK Government Chief Digital Officer

Sebastian embodies the spirit of Alexander Hamilton: he is non-stop. He connects people, discerns the strategic picture with precision, and ensures that success follows in his wake. He doesn't throw away his shot!
Paul Farrow, Head of Digital Services, HM Treasury

Paul Farrow, CITP MBCS
Head of Digital Services, HM Treasury

Sebastian stands out as an exceptional partner of ours within Whitehall. We were blown away by HMT's Innovation Day, where Sebastian was part of a small team charged with organising and managing a large-scale gathering of innovators in an event of national significance.
James Smith, Founder of Government Transformation Magazine

James Smith
Founder, Government Transformation Magazine

Sebastian was able to bring extensive expertise and insight to the project and the index idea of our project was his. The work eventually led to a distinction level in the project and Sebastian showed his extensive expertise in business relationships, leadership and application of digital change.
Rob Stewart, Leader in Government Digital and Data

Rob Stewart
Leader in Government Digital and Data

An exceptionally driven professional with a profound understanding of business transformation and AI. What sets Sebastian apart is his ability to navigate a complex partner organisation landscape, where he expertly matures relationships and secures long-term customer success.
Tamas Laszlo Gaal, Asset and CMDB Manager, NS&I

Tamas Laszlo Gaal
Asset & CMDB Manager, NS&I

Sebastian's enthusiasm and collaborative spirit were always evident. What stood out most was his genuine interest in innovation and his ability to foster strong working relationships. Sebastian would be an asset to any team.
Dominic Evans, Copilot Lead, Department for Science, Innovation and Technology

Dominic Evans
Copilot Lead, Department for Science, Innovation and Technology

Sebastian is a motivated and effective leader. He has expert coordination skills that enable him to make a tangible impact within organisations. He is able to effectively work with a broad network of people and achieve outcomes that deliver value.
Jonny Williams, Chief Digital Adviser, UK Public Sector, Red Hat

Jonny Williams
Chief Digital Adviser, UK Public Sector, Red Hat

Sebastian is a visionary technologist, deeply committed to public service. He is not only an exceptional professional but also a compassionate advocate for those who often go unheard.
Darren Evans, CEO and Founder, After Cloud

Darren Evans
CEO & Founder, After Cloud

Sebastian went over and above in helping me with a Copilot problem and resolved it in a couple of minutes. He has arranged, hosted and shared learning calls that colleagues are very much interested in. I see Sebastian climbing the ladder and striving above and beyond.
Rachel Hull, Project Manager, Department for Energy Security and Net Zero

Rachel Hull
Project Manager, Department for Energy Security & Net Zero

As my line manager, Seb set clear objectives, offered valuable learning and development opportunities, and drove our department and teams to success through digital upskilling initiatives aimed at both the SCS and our 20,000 core users. He has an exceptional talent for simplifying complex concepts.
Reece Mason, Executive Assistant to Deputy Group CDIO

Reece Mason
Executive Assistant to Deputy Group CDIO

Seb is an incredibly hard working colleague with an eye always out for what is possible. He has organised the largest digital upskilling events at DSIT and DESNZ, all outside of his day to day role: attention to detail, the ability to explain technical concepts, and excellent people skills.
Ozair Ishan, Senior Technical Architect, Ministry of Justice

Ozair Ishan
Senior Technical Architect, Ministry of Justice

Sebastian is an exceptional colleague, routinely going above and beyond for his team, his place of work and his department. Seb possesses exceptional knowledge and skill. You are exactly what the Civil Service should be most proud of.
Jayne Neal, Head of Director of Communications' Office

Jayne Neal
Head of Director of Communications' Office

An excellent networker and very switched on to the wider implications of digital innovation in the public sector, most notably developments in the fast paced world of generative AI. A great colleague, always ready to broker a connection with digital specialists and leaders across organisational barriers.
Adrian Davis, Project Delivery

Adrian Davis
Project Delivery

His strategic thinking, dedication to inclusivity and effective communication were crucial to our success. Sebastian is a reliable colleague and a true champion of our team, department and the Civil Service.
Sherie-Louise Barnett, Digital People Operations, Department for Energy Security and Net Zero

Sherie-Louise Barnett
Digital People Operations, Department for Energy Security & Net Zero

Sebastian is a fantastic civil servant who consistently goes above and beyond. He has excellent commercial awareness, with a thorough understanding of the political landscape. Any team would be very lucky to work with him for the expertise and warmth he brings so easily to his work.
Dulcie Hayden, Bradford Programme Manager, EY Foundation

Dulcie Hayden
Bradford Programme Manager, EY Foundation

Sebastian mixed kindness, clarity and firmness in his dealings with me and colleagues, and is both warm and astute in equal measure. A rare combination.
Marie-Elise Howells, Policy Professional, Department for Culture, Media and Sport

Marie-Elise Howells
Policy Professional, Department for Culture, Media and Sport

Sebastian is well known for his exceptional work; he genuinely cares, and his conscientious, straightforward approach makes him a pleasure to work with. His meticulous planning prior to chairing restorative justice panels yields impactful results.
Beccy Lines, Military Prison Inreach Worker

Beccy Lines
Military Prison Inreach Worker

His guidance and support was invaluable during my first few weeks in the team; his attitude and sense of humour made the team extremely welcoming. I would highly recommend Sebastian to any team looking for a hard-working, dedicated, inclusive and dependable team member.
Connor McShane, Civil Servant

Connor McShane
Civil Servant

Read all my recommendations on LinkedIn →

What I work with

Business Relationship Management Stakeholder Engagement & Leadership Data Analysis AI Governance User Experience Technology Adoption Cybersecurity AI Strategy & Transformation Government Digital & Data Cloud Computing Team Leadership IT Service Management Digital Business Strategy Lean Process Improvement Creativity & Innovation Public Sector IT Organisational Change Environmental, Social & Governance Digital Transformation Business Analysis Influential Communications Digital Innovation Applied AI Public Policy Governance, Risk & Compliance AI Ethics Responsible AI Diversity & Inclusion Change Management

The journey

From care in County Durham to the centre of government.

Potential is evenly distributed. Opportunity is not.

  1. 2015

    Begins a decade of youth justice volunteering with Durham County Council.

  2. 2022

    Graduates from Northumbria University as a mature student and joins HM Treasury's new Darlington Economic Campus through the Civil Service Care Leaver Internship Scheme, two days later. Wins the HM Treasury Professional Award for Innovation the same year.

  3. 2023

    Presents lived-experience evidence to the cross-government ministerial board on care leavers while at DCMS, then moves to DESNZ/DSIT to run the Group Chief Digital & Information Officer's office.

  4. 2024

    Delivers digital upskilling to over 2,000 civil servants. Returns to HM Treasury as a Business Relationship Manager. Co-founds the XGov Care Leavers Network, now the Civil Service Care-Experienced Network. Named in the Digital Leader Top 100 UK.

  5. 2025

    Named in the AI 100 UK by Digital Leaders and Apolitical's Government AI 100. Directs the Treasury Innovation Day and wins an HM Treasury Innovation Award. Launches GOVBRM. Completes a PGCert in Innovation, Leadership & Management at the University of York and begins a Level 7 senior-leader apprenticeship in Digital & Technology Solutions at Henley Business School.

  6. 2026

    Recognised as a Global Top BRM and named in HotTopics' Future CIO 100. Publishes first research on SSRN, studies AI and digital transformation in government at Oxford's Saïd Business School and the foundations of AI at Durham University, and judges the UK IT Industry Awards.

Experience

  • Business Relationship Manager (Digital Business Partner)

    HM Treasury · 2024 to present

    Lead Business Relationship Manager for multiple high-stakes partner organisations.

  • Assistant Private Secretary to the Group Chief Digital & Information Officer

    Integrated Corporate Services - ICS Digital (DESNZ & DSIT) · 2023 to 2024

    Managed the Group CDIO's strategic agenda across ministerial and Director General networks. Orchestrated the SCS Digital Excellence Programme for 500+ senior leaders and digital upskilling initiatives reaching over 2,000 staff.

  • Executive Assistant to Deputy Directors

    Department for Culture, Media and Sport · 2023

    Ran the private office for two Deputy Directors across the Youth Services and Volunteering portfolios. Presented lived experience evidence to the cross-government ministerial board on care leavers and authored the policy case for including care leavers in Equality Impact Assessments.

  • Correspondence & Innovation Officer

    HM Treasury · 2022 to 2023

    Won the HM Treasury Professional Award for Innovation for implementing robotic process automation across ministerial correspondence workflows. The start of a career built on releasing human capacity for higher-value work.

Credentials

Certifications & education

Proof, not promises.

Education

  • Henley Business School · MSc Digital & Technology Solutions, IT Strategy Specialist (2027)
  • Saïd Business School, University of Oxford · AI and Digital Transformation in Government (2026)
  • Durham University · Artificial Intelligence: Foundations for Practice and Research (2026)
  • University of York · PGCert Innovation, Leadership & Management (2025)
  • Northumbria University · BA Hons International Relations & Politics (2022)

Certifications

Credentials stack up the way I earn them: in growing portfolios.

Mastermind Assurance ISO/IEC Lead Auditor: Information Security & AI Management Systems Lead auditor qualifications in the international standards for governing AI and securing information. 2025 – 2026
  • ISO/IEC 42001:2023 Lead Auditor, AI Management Systems (January 2026)
  • ISO/IEC 27001:2022 Lead Auditor, Information Security (September 2025)
  • More in progress
Microsoft Microsoft Certified: Skills Portfolio Microsoft's certification track for leading AI transformation and administering Copilot in the enterprise. Currently working at Associate level across the Microsoft stack. 2026
  • Microsoft Certified: AI Transformation Leader (AB-731, March 2026)
  • Microsoft Certified: AI Business Professional (AB-730, April 2026)
  • Microsoft 365 Certified: Copilot & Agent Administration Fundamentals (AB-900, May 2026)
  • Microsoft Certified: Cybersecurity Business Professional (SC-730, May 2026)
  • Microsoft 365 Certified: Teams Administrator Associate (MS-700, July 2026)
  • Microsoft Certified: Azure AI Fundamentals (AI-901, July 2026)
BRM Institute · APMG International Business Relationship Management Portfolio The profession's core qualifications, with evidenced Certificates of Experience. 2025 – 2026
  • Certified Business Relationship Manager, CBRM (December 2025)
  • Business Relationship Management Professional, BRMP (March 2025)
  • CBRM Certificate of Experience: IT / Strategy (March 2026)
  • CBRM Certificate of Experience: Change Management (April 2026)
  • BRMP Certificate of Experience: Strategy (February 2026)
  • BRMP Certificate of Experience: Strategy (May 2026)
  • BRMBoK Knowledge Contributor
  • Masters of Business Relationship Management (MBRM), in progress
Barkley Consulting Group The High Performing BRM Designation Top BRM Performer: recognition of sustained high performance in the BRM role. 2024 · renewed 2026
  • The High Performing BRM Designation (November 2024)
  • High Performing BRM Refresher Workshop (June 2026)
PeopleCert ITIL Portfolio The global standard for IT service management: ITIL 5 Foundation certified via the bridge examination. 2025 – 2026
  • ITIL 5 Foundation, via the Bridge examination (July 2026)
  • ITIL 4 Specialist: Business Relationship Management (April 2025)
  • ITIL 4 Foundation (April 2025)
  • ITIL: AI Governance Unlocked (January 2026)
Anthropic Claude Certified: AI Skills Portfolio Applied AI skills across the Claude platform. 2026
  • Claude 101
  • Claude Code 101
  • Claude Platform 101
  • And more in the Claude series
Google Google Certified: AI Skills Portfolio Google's applied AI essentials. 2026
  • Google AI Essentials (June 2026)
  • Google Prompting Essentials (June 2026)
BCS, The Chartered Institute for IT BCS Professional Skills Portfolio The Institute's ethics and professionalism modules, with Chartered IT Professional in progress. 2026
  • An Ethical Framework for Using AI (June 2026)
  • The Ethical IT Professional (June 2026)
  • Ethical AI Toolkit (June 2026)
  • Chartered IT Professional (CITP), in progress
Project Management Institute PMI AI Portfolio Applying generative AI in project delivery. 2025
  • Practical Application of Gen AI for Project Managers
  • Generative AI Overview for Project Managers
  • Introduction to Cognitive Project Management in AI (CPMAI)
Greenpixie Cloud GreenOps Portfolio Sustainable cloud and AI operations. 2025 – 2026
  • Cloud GreenOps for AI (2026)
  • Cloud GreenOps Philosopher (2026)
  • Cloud Sustainability Fundamentals (2025)
McKinsey.org McKinsey Forward Program Structured problem-solving, influential communication and adaptive leadership. June 2026
Six Sigma Society Lean Six Sigma Black Belt Advanced, data-driven process improvement methodology. November 2025
IT Management and Leadership Institute IT Management & Leadership Portfolio Executive-level IT management and leadership practice, with more from the Institute to come. 2025
  • IT Management & Leadership Professional, ITMLP (December 2025)
  • More in progress
Apolitical Digital Excellence Programme The full SCS Digital Excellence Programme, delivered with partners including LSE and EY. 2025
  • Building a Digital Culture in Government
  • Building a User-Centred Culture in Government
  • Building a Data Culture in Government
  • Building AI Confidence in Government
Apolitical · Government AI Campus Government AI Campus Portfolio A continuing upskilling journey through the Government AI Campus, with partners including Stanford Online, Google and One Big Thing. 2025 – 2026
  • AI Fundamentals for Public Servants: Opportunities, Risks and Strategies
  • AI Leadership in Government: Building Trust, Skills and an Innovative Culture
  • Leadership, Innovation and Culture Change: Global Lessons in AI for Civil Service Leaders
  • Understand How AI Impacts You and Your Government
  • Quantum Computing: Understanding the Technology and its Implications
  • Neurodiversity in Public Service
Oracle Oracle Certified: Skills Portfolio Cloud and AI infrastructure foundations on Oracle Cloud. 2025
  • OCI Certified AI Foundations Associate (October 2025)
ServiceNow ServiceNow Certified: Skills Portfolio Leading IT delivery on the world's largest workflow platform. 2024
  • IT Leadership Professional Certificate (April 2024)
British Red Cross First Aid at Work Because not every incident is digital. 2022 – 2028

Professional memberships

BCS, The Chartered Institute for IT Professional Member (MBCS) · Chartered IT Professional (CITP), in progress
2024 – present
Business Relationship Management Institute Professional Member (CBRM) · Master of BRM (MBRM), in progress
2024 – present
Chartered Management Institute Professional Member (MCMI) · Chartered Manager (CMgr) in progress
2024 – present

Digital badges

HotTopics Future CIO 100 2026 Winner badge ISO/IEC 42001:2023 Lead Auditor badge, Mastermind Assurance ISO/IEC 27001:2022 Lead Auditor badge, Mastermind Assurance Certified Business Relationship Manager badge, APMG International Business Relationship Management Professional badge, APMG International The High Performing BRM Designation badge, Barkley Consulting Group Top BRM 2026 badge, BRM Institute AI 100 UK badge, Digital Leaders ITIL 4 Specialist Business Relationship Management badge, PeopleCert Lean Six Sigma Black Belt badge, Six Sigma Society McKinsey Forward Program badge, McKinsey.org ITMLP Certified IT Manager badge, IT Management and Leadership Institute Microsoft Certified Associate badge Microsoft Certified AI Transformation Leader badge Microsoft Certified AI Business Professional badge Foundation Chartered Manager (fCMgr) badge, Chartered Management Institute ITIL AI Governance Unlocked badge, PeopleCert ITIL 4 Foundation badge, PeopleCert BCS Professional Member badge, BCS The Chartered Institute for IT The Government AI 100 badge, Apolitical, 2025 PMI Member badge, Project Management Institute HM Treasury Digital & Data Achievement Innovation Award badge, 2025 Oracle Cloud Infrastructure AI Foundations Associate badge, 2025 Cloud GreenOps Philosopher badge Cloud GreenOps for AI badge

Speaking

Events & appearances

In the room, and on the record.

Upcoming

September 2026 · Date to be confirmed

Tackling the Link between Care Leavers and Offending

Joining the Opencast panel on what the evidence says about care experience and the justice system, and where policy and technology can actually help.

Panel · Online Free to attend

October 2026 · Date to be confirmed

BRM & AI at Digital Leaders AI Week

Hosting a session on business relationship management and AI at Digital Leaders' AI Week, the ten-day online summit on making AI work. Taking place in October 2026; exact date and sign-up link to follow.

Session host · Online AI Week sign-up

19 November 2026

UK BRM Conference 2026

Delivering the closing presentation of the UK's national BRM gathering, hosted by the BRM Institute. A solo session, in person only: on building an online executive presence, what showing up visibly does for your personal and professional growth, and how visible practitioners promote and democratise BRM capability for the whole profession.

Solo presentation · In person only Free to attend · Sign up

Past

Services Week 2026

The Orchestration Layer: BRM in Modern Service Delivery

An introduction to business relationship management in modern service delivery, given for the UK Government's cross-government Services Week and published on the UK Gov Design channel. The talk frames the problem organisations face as delivery grows more complex, sets out BRM as the solution, and makes the case for the value and impact the discipline brings to any organisation, and why it matters now.

Watch on YouTube

Recognition

  • Global Future CIO 100 · HotTopics2026
  • Global Top 10 BRM · BRM Institute2026
  • Judge · UK IT Industry Awards2026
  • AI 100 UK · Digital Leaders2025
  • Global Government AI 100 · Apolitical2025
  • Innovation Award · HM Treasury2025
  • Rising Star, finalist · North East Tech Awards2025
  • Diversity & Inclusion, finalist · The Northern Echo BUSINESSiQ Awards2025
  • Digital Leader Top 100 UK · Digital Leaders2024
  • Professional Award for Innovation · HM Treasury2022

Research

Published research

Evidence, in the open.

SSRN · Policy briefing · June 2026

How Apprenticeship Providers Underrepresent Care Leaver Eligibility: A Systematic Audit of Funding Exemption Guidance Across the APAR Register

A systematic audit of 107 apprenticeship providers, finding that 64% made no reference to care leaver or EHC-related funding support at the point where prospective apprentices seek eligibility information. Sets out five policy recommendations, with the full compliance dataset published openly.

Selected writing

GOVBRM · Biweekly newsletter · 1,250+ readers

GOVBRM: Government Business Relationship Management

Insights on aligning public sector priorities with digital delivery, through business relationship management. Read by over 1,250 practitioners across the UK civil service and internationally.

All writing & press

Contact

If you work in government digital, BRM or AI transformation, or you would like me to speak at your event, I would like to hear from you.